I am currently working with a large Pension Consultancy who are looking to add a Senior Pension Administrator to their team in Bristol.
They are offering a salary of £27,000 - £34,000 (depending on experience).
The main purpose of the role is to provide an effective and efficient pensions administration service to their clients, whilst
participating in achieving team objectives and actively contributing to the overall objectives of the Company.
The successful individual will play a key part in the overall success of the Company.
- Managing day-to-day activities of staff to ensure efficient and effective delivery of client work to agreed deadlines to comply with legislative and clients' requirements.
- Day to day management of client relationships with trustees, scheme members and corporate clients, acting as first point of contact where applicable, taking a proactive stance to gain an extensive knowledge of their assigned client portfolio.
- Project managing annual projects such as renewals, benefit statements, life assurance, PHI and pension increases.
- Handling any data processing and administration tasks, ensuring projects are fully monitored and completed in line with customer and legislation requirements.
- Ensuring standard documentation is scheme specific, and incorporating them into existing procedures.
- Preparing for and where appropriate participating in trustee meetings.
- Handling complex pensions queries and pensions consultative advice.
- Performing complex manual benefits calculations.
- Producing ad-hoc and standard letters to 'final letter standards' in response to customer queries.
- Updating relevant pensions administration databases and systems.
- Maintaining scheme control files.
- Monitoring, delegating and co-ordinating workflow, reporting regularly to administration manager on progress and issue management.
- Monitoring on going procedural developments and implementing changes to procedures where required.
- Checking of work completed by more junior staff at associate and associate II levels, including calculations, correspondence, reports and data updates.
- Informal training and mentoring of more junior members of the team.
Knowledge & experience
- Able to demonstrate a thorough knowledge of pensions administration activities and can apply this knowledge to any scheme.
- Previous pensions administration experience of Defined Benefit (DB) and Defined Contributions (DC)
- Experience of current pensions legislation and framework is essential, especially the regulatory
- requirements of the various Pensions and Finance Acts which impact on pensions administration.
- Experience of checking and mentoring more junior members of staff is required.
- Third party pensions administration experience preferred, although strong all round experience within an in house pensions department, which is not purely process driven will be considered.
- IT proficient, in particular Microsoft Word, Excel, Outlook & PowerPoint.
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