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Customer Service Advisor

  • Location:

    Manchester

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Megan Dover

  • Contact email:

    Megan.Dover@search.co.uk

  • Job ref:

    Req/596346

  • Published:

    4 months ago

  • Expiry date:

    2022-02-26

  • Start date:

    21/02/2022 14:37:01

We are looking for Customer Service Advisors for our Manchester City Centre based office!

£18,200-£19,500 DOE + overtime paid at enhanced rates.

Permanent position

We are a leading financial services company based in Manchester City Centre. Due to exciting growth plans for 2022, we are now looking for talented Customer Service Advisors to join our growing team. This is a great opportunity for anyone with previous Customer Service experience looking for a new, exciting challenge.

What does this role involve?
* Liaising with customers over the telephone, you will identify customers' banking needs
* Speak to customers and educate them on safer ways of banking
* Ensuring you are talking to the right customer and protecting our customers from scam and fraud attacks to help keep their money safe
* Accurately provide information on the companies products and services

We are able to offer a generous package & benefits:

What's on offer for the role of Customer Service Advisor?

* A basic salary of £18,200-£19,500 DOE + overtime paid at enhanced rates
* 27 days holiday, excluding Bank holidays, increasing to 30 days
* Over 800 employee retail discounts
* Recognition schemes

What you'll need
You must have previous customer service experience, excel at delighting customers and be motivated to build a career in customer service. They will teach you everything you need to know and support you to become the best customer advisor you can be. You must be able to pass credit and DBS check.

If you like the sound of this role and you have the right skills and personality apply now for immediate consideration!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.