Payroll Administrator

Are you an experienced Administrator ?

Do you thrive in a fast paced environment ?

If so then this could be the opportunity you have been waiting for!

Search Business Support are looking to add to there team by adding a Payroll Administrator to support there busy team based in Glasgow city centre on a permanent basis.

The ideal candidate should be vibrant, energetic and have a passion for delivering the highest level of customer service and have a willingness to help wherever possible.

Job overview

  • Hours of work are between 8am and 6pm (37.5 hrs per week)
  • To process the day to day operation of the Payroll helpdesk
  • Ensure all inbound and outbound calls are handled efficiently
  • To produce, process and reconcile weekly upload timesheets
  • To produce weekly and monthly reports for Management
  • Reduce divisional complaints by ensuring customer service to all stakeholders is first class at all times
  • Collate and distribute incoming mail to the team in a timely manner
  • General administrative support for the division
  • Active day to day involvement in fulfilling office procedure requirements
  • Maintain relevant systems to an acceptable standard
  • Complete ad hoc duties as requested by management
  • Ensure the helpdesk is maintained and cleared down on a daily basis
  • Liaise with the operational staff as required to resolve any queries received
  • Liaise with associates and clients as required to resolve any queries received
  • Ensure that systems are correctly updated in line with any relevant changes to associates or clients records.


  • Absolute accuracy of all input and tasks All mail distributed in a timely manner
  • All administrative tasks completed accurately and efficiently within the given timescales
  • All office procedure requirements are met
  • Storing of information is up to date and accurate at all times
  • Ad hoc duties are completed as requested and within the given timescales
  • Excellent customer service provided at all times
  • All queries dealt with efficiently and professionally with the agreed timescales
  • All timesheet files are processed within the agreed timescales
  • Weekly and monthly reports are checked for accuracy and issued to the business within the agreed timescales
  • Ad hoc duties are completed as requested and within the given timescales
  • Excellent customer service provided at all times
  • Good working relationships with operational staff and all queries are resolved in a timely manner
  • Positive feedback
  • All associate payroll queries are resolved in a timely manner
  • All files held on Merit and Trisys are accurate and up to date.

If you feel like you have what it takes to be successful within this role then please apply by sending your CV to sherelle.graham@search.co.uk and I will be in touch in shortly.

Please note that due to the expected high number of applicants I will be unable to contact everyone, so please assume that you have been unsuccessful if you have not been contacted within 7-10 days and I wish you every success in your job search.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.