Customer Service Advisor

  • Location:

    Edinburgh, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £9.00 per hour

  • Contact:

    Fiona Preston

  • Contact email:

    fiona.preston@search.co.uk

  • Job ref:

    Req/521207

  • Published:

    3 months ago

  • Expiry date:

    2019-05-19

  • Startdate:

    29/04/2019 11:23:36

Customer Service Advisor
Loanhead
£9.00 per hour

Do you pride yourself in delivering exceptional customer service? Are you looking for an exciting new challenge? Then I have the job for you!

We are currently working alongside a company based in Loanhead, who are currently under going a period of renovation and restructuring. We are looking for excellent customer service candidates who will be responsible for managing the client accounts and where possible up-selling additional products. You will be taking in-bound calls, responding to customer queries.

You will have a 3 week training programme to equip you with all the necessary skills. This is temporary role of 12 weeks with the view of going perm, based on satisfactory performance


What's required?
Providing excellent customer service on the phone and email
Possess great communication skills both orally and written
Experience using various IT and CRM systems
Work towards all SLA's


The fine print.
Shift Pattern: 37.5 hours per week, working 5 days out of 7 this includes weekends during the busy times. Flexibility is required as shift pattern is on a rotational basis of 10am - 6pm and 4pm - 12midnight

If this sounds like the role for you then please get in touch as this role is looking for the successful candidate to start as soon as possible!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.