Payment procedure

  • You’ll be paid weekly on a Friday directly into your bank account. Payment will be for the hours you’ve worked in the previous week. Your consultant will have explained the timesheet methods available to you, and how and when to submit them via Search Hub or the client’s portal.

    Timesheets can also be submitted by the client directly to Search. In some circumstances you may be asked to submit a hard copy paper timesheet. To make sure that you’re paid on time we rely on you to do the following:

    • Complete your timesheet each week and submit for authorisation
    • Record your start/end/break times accurately
    • Submit timesheets by 10am each Monday

    When there is a bank holiday your timesheet submission times may change. Your consultant will notify you of this.

  • Search Hub enables you to:

    • Add your hours via the online timesheet section if your assignment utilises this function
    • Access payment advice
    • Notify Search of a change to your bank details
    • Notify Search of a change to your home address
    • Access messages from Search Payroll department (regarding bank holidays, pensions etc.)
    • Access payslips (available online each Thursday)

    To activate your account:

    Once you have been placed on an assignment by Search you will receive an activation email. This will contain a link to the Search Hub login screen which will display your user ID and give you the option to create a secure password. You must keep a record of your user ID and password as you will need this to log on in the future.

  • Holiday pay is only paid to PAYE associates of Search. If you are paid through a Limited, Umbrella, CIS or Employer Service Provider then the responsibility of holiday pay lies with them. You must contact them for confirmation of your entitlement.

    Associates have an entitlement to a maximum of 28 days (5.6 weeks) holiday per annum, inclusive of all public holiday entitlement. Entitlement to paid annual leave accrues in proportion to the amount of time worked by the associate, and will be pro-rated where part-time hours are worked, or where an associate does not work the full year.

    The holiday year runs from the date on which you start working for Search as an associate, and we will accrue a ‘holiday pot’ for you. For each week that you are paid, this ‘pot’ will be increased by a minimum of 12.07% of hours worked to  ensure that you receive the minimum 28 days holiday.

    All holiday entitlement must be taken during the holiday year in which it was accrued, and may not be carried over. If an associate fails to take holiday through their own failure, no payment will be made for the untaken holiday.

    Any holiday payments are based on the average pay rate which was received over the previous 52 week period. If you have had less than 52 weeks of pay, the average pay rate for the weeks you have been paid will be used. Holiday payments will not exceed the value held in your ‘holiday pot’.

    To request holiday pay the associate should complete a holiday request on the Hub. All holiday requests must be authorised by the client. This form should be sent to your Search consultant no later than the Friday of your holiday week.

  • Your consultant will advise you before each assignment if you’ll be required to work any overtime and if so, whether a different rate of pay will apply. If you have not been advised before the assignment that overtime is involved and your line manager asks you to work additional hours you must notify your consultant immediately.

  • Agency Worker Regulations (AWR) are intended to give temporary workers who have worked with the same hirer in the same role for 12 weeks the same basic pay and employment conditions they would have been entitled to had they been recruited directly by the hirer.

    Search is dedicated to complying with AWR. Should you have any queries or would like further information please contact your consultant.


  • IR35 was introduced in April 2000 to address tax avoidance by individuals working as an employee through their own limited company (PSC) i.e. disguised employment.

    Ultimately the responsibility for determining if someone is inside or outside of IR35 falls with the end-client, and the responsibility for deducting the correct Tax and NI falls with the fee payer (Search).

    The Search associate route is relatively straightforward. You will need to clarify whether you would prefer to have holiday pay paid weekly, along with normal pay (pay type “Payroll UMB”) or would prefer holiday pay to be accrued and receive payment upon request (pay type “Payroll”). Depending upon which option you go for, there is a different Associate Terms of Engagement which will be discussed with your consultant.

Healthcare Candidate Guide

Healthcare Candidate Guide

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