Service Desk Coordinator
Glasgow
£23,200 - £24,200

Do you want to work for an established business withing the FM industry?

How does on-site parking and salary sacrifice sound?

If you are and experienced coordinator, this could be the role for you…


Search are hiring for a Service Desk Coordinator within the FM industry, with great communication and organisations skills to join a fast-paced office. On a typical day you will liaise with engineers and clients to organise engineer's workload, assisting management in achieving SLA and KPI targets.

32.5 hours average a week:
* Condensed shifts over a 4 week rotation.

Main duties include:
* Coordinate and organise workload of the team
* Direct engineering resource to ensure customer deadlines are met
* Assist on the delivery of customer KPI's to ensure that targets are met
* Asses the needs of customers and engineers to ensure balance is maintained in a busy environment
* Understand customer contracts and assist in delivering KPI Targets
The ideal candidate:
* Has experience in an administrative role
* Has good communication skills
* Has experience scheduling/coordinating/planning
* Is competent on Microsoft word and excel

You must have experience planning/coordinating for this role. This position will suit a candidate who is prepared to work in a fast-paced environment, who works well under pressure and is keen to progress within a successful organisation.
Please apply now or contact me on [email protected] if you need any further information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.