Customer Service Advisor

£24000.00 - £28000.00 per annum + Bonus


posted 22 May 24

Apply now

Customer Service Advisor

£24000.00 - £28000.00 per annum + Bonus

Apply now

About this role

Customer Service Advisor - Facilities
£24,000-£28,000 DOE - Permanent
Glasgow - Onsite

The Vacancy
My client is a well-established facilities management organisation focusing heavily on the effective management of facilities within the educational sector. We are looking to onboard a forward-thinking advisor, who can productively manage incoming requests from our customers. You will report directly to the facilities manager.

* Be the first point of contact for facilities requests.
* Use product knowledge to effectively manage complaints.
* Be a consultant for requests, meeting the needs of the customer.
* Face to face, telephone and virtual communications.
* Manage bookings and payments.
* Address welfare concerns.
* Liaise with any third party required.

What We Need From You…
* A can-do attitude.
* Proven experience delivering exceptional customer service.
* Proficient in MS Office Suite.
* Administration literate.
* Outstanding verbal and written communication skills.

What We Can Offer You…
* Competitive salary, above average market rate.
* Pension scheme, with enhanced company contributions.
* Benefits portal, including discounts in retail, leisure and experiences.
* Private healthcare scheme.
* Bonus package for every employee.

How to Apply
Please apply within using an up-to-date CV and a representative of the business will be in touch.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

  • Contract Type


  • Specialism

    Call & Contact Centre

  • Working pattern

    Full Time

  • Job ref


  • Expiry date

    21 June 2024

Apply now

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