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Search celebrate another big staff anniversary this month. Not one but two of Team Search have spent 20 years with us. Congratulations to Paul Mumford and Lindsay Smith!
A little about Paul and Lindsay
Paul Mumford is Associate Director of Search Energy, specialising in outsourcing. He has spent the last 20 years focussing on staffing solutions, business development and managing complex contracts, working with some of the UK’s largest energy providers. Paul also specialises in SMART metering installations and meter reading services.
Lindsay Smith is our Senior Divisional Manager within Search Transport and Search Industrial. She recruits driving and Industrial staff all across the South East, with over 30 years experience in the industrial, distribution and manufacturing sectors.
I walked into the then “new” Manchester office which didn’t even have floor boards down on the ground floor, it was still very much under construction still. The 15-20 of us that were the first on boards in Manchester worked on the first floor for a couple of months, whilst the rest of the office was completed and the recruitment of staff ramped up.
Originally working in the Construction trades and Industrial recruitment, my role has completely changed as we created our Energy and Outsourcing service lines out of what originally was a very small industrial opportunity. It just goes to show that what starts small can, in the right conditions, with the right servicing, grow into something of much greater size and value.
Identifying and ultimately designing our service offering within the Energy team to fully maximise on the relationship with our main client. A client which for 15 of the last 18 years has been in the top 1 or 2 spending clients at Search.
It’s a fair and patient business. If you are putting in the effort then the company will give you every support and chance to succeed.
In my opinion Search and the people running the business genuinely care about you as a person as well as the results that you bring in.
I would say the rule, regulations and paperwork involved are far more onerous than 20 years ago which can slow things down a little. But the biggest difference nowadays is the reliance on new software and technology, rather than just picking the phone up. I’m old school and believe picking the phone up is still the best way to do the job, backed up by all the other tech and helpful systems.
When Grahame Caswell first opened the Crawley branch, 90% were Kelly Services staff so it was like a reunion as that’s where I came from! The office wasn’t finished so we had builders, plasterers and electricians walking around on stilts, feeding wires through the ceiling. We had to walk through a “corridor” of plastic sheets to get to the tiny corner they had actually finished. We went out and bought a kettle, cups, spoons etc and had to make drinks on the floor as we didn’t have a kitchen or enough desks to put them on. The system we had back then was called Talent and compared to Trisys, it was very basic.
Although the majority of Search had set divisions, it was all a bit of a mashup in Crawley. I came on board to set up the Industrial team but quickly realised we didn’t have anyone dealing with Hospitality or Healthcare temps. I had previously dealt with these sectors as well as Industrial and Driving so it made sense to build these businesses as well. Originally they all came under Industrial but as they grew eventually they separated out and became divisions in their own right.
The people I work with and I don’t just mean my team. The relationship I have with Support, Credit Control, Payroll, HR etc is fantastic. Plus the Christmas parties, annual awards, long service lunches and incentives obviously.
it’s the camaraderie and interaction between teams. The fact that Directors listen to your point of view and strive to make it an excellent place to work. Its also because we are an ethical company and always at the forefront of changes in employment law for example. So many of our temp workforce come via recommendations which speaks volumes.
Technology and compliance are the biggest changes. I remember having massive files of booking sheets that were hand written so were scrawled and mostly illegible. Negotiating prices for tiny 5cm x 7cm adverts, which had to be faxed over with a ridiculous deadline, only to appear in next week’s paper with mistakes as the publishers couldn’t spell. Every Wednesday it was a scramble to be first to get the local papers and cut out the adverts for leads. Compliance and right to work checks were virtually non existent!