Pension Administrator

Ready to take the next step in your pensions career?

If you have experience working in pensions administration or pensions customer service and are passionate about delivering outstanding service, we'd love to hear from you.

What you'll be doing

As a Pension Administrator, you'll play a vital role in helping customers through key life events while ensuring pension schemes are administered accurately and efficiently.

Your responsibilities will include:

• Managing pension and retirement plan administration from start to finish.

• Processing transfers, retirements, commutations and other pension transactions.

• Preparing customer and regulatory communications.

• Maintaining accurate customer records and pension data.

• Supporting customers through sensitive cases, including bereavements, with professionalism and empathy.

• Ensuring all work is completed accurately and within service standards.

• Collaborating with colleagues on projects and continuous improvement initiatives.

• Sharing your pensions knowledge and supporting other teams across the business.

What we're looking for

We're keen to speak with candidates who have:

• Experience within pensions administration or pensions customer service.

• A strong understanding of pension products and regulatory requirements.

• Excellent communication and customer service skills.

• Outstanding attention to detail and organisational skills.

• The ability to manage multiple priorities in a fast-paced environment.

• A proactive mindset with a passion for improving processes and delivering exceptional customer outcomes.

Why join?

This is more than just another pensions role-it's an opportunity to develop your career with an employer that genuinely invests in its people.

You'll enjoy:

⭐ Hybrid working - Up to 3 days working from home each week.

🏖️ Excellent holiday package - 25 days annual leave, increasing to 28 with service, plus bank holidays, with the option to buy or sell additional leave.

💰 Outstanding pension - A generous 10% employer pension contribution to help secure your future.

❤️ Private Healthcare and 24/7 GP access.

🛡️ 4x Life Assurance for added peace of mind.

🚲 Cycle to Work Scheme, Electric Vehicle Scheme and travel loan options.

🎁 Recognition Awards - Be recognised for your achievements with the chance to win an extra week's annual leave plus £3,000 spending money.

🤝 Refer-a-Friend Bonus - Earn rewards for introducing talented people to the business.

💙 Health & Wellbeing Support - Employee Assistance Programme, free legal and financial advice, plus discounts at hundreds of leading retailers.

If you're looking for...

✔ A stable, growing organisation

✔ A supportive and collaborative team

✔ Genuine career development opportunities

✔ A role where your pensions expertise makes a real difference

...then we'd love to hear from you.

Apply today and take the next step in your pensions career!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.