Operations Team Leader

• Location: Liverpool City Centre
• Salary: £28,000 - £30,000
• Hours: Monday - Friday | 9:00am - 5:00pm
• Contract: Full-Time | Permanent

Ready to take the next step in your leadership career?

We're recruiting for an Operations / Administration Team Leader to join a thriving and expanding business in the heart of Liverpool City Centre. This is an exciting opportunity for an experienced people leader who enjoys developing teams, driving performance and creating a positive working environment.

If you're looking for a company that values its employees, offers genuine career progression and is experiencing significant growth, we'd love to hear from you.

The Opportunity

As a Team Leader, you'll play a pivotal role in leading a busy operational team, ensuring high standards of quality, efficiency and customer service are consistently delivered.

Reporting directly to the Operations Manager, you'll be responsible for motivating and developing your team, improving processes and supporting the achievement of key business objectives.

Key Responsibilities

• Lead, motivate and inspire a team through effective coaching, mentoring and regular 1-2-1s.
• Manage team performance, productivity and workload distribution.
• Conduct performance reviews and support individual development plans.
• Monitor quality standards, customer interactions and data accuracy.
• Analyse operational performance data to identify trends and opportunities for improvement.
• Drive continuous improvement initiatives to enhance efficiency and service delivery.
• Support the delivery of exceptional customer service and operational excellence.

About You

• Previous experience in a Team Leader, Administration Team Leader, Operations Team Leader or similar supervisory role.
• Proven experience managing performance, conducting 1-2-1s and coaching colleagues to achieve their potential.
• Excellent organisational skills and the ability to prioritise effectively in a fast-paced environment.
• A proactive mindset with a focus on achieving results and continuous improvement.

Apply Today

This is an excellent opportunity to join a successful and ambitious organisation where your contribution will be recognised, valued and rewarded.

To be considered, apply online today or send your CV directly to [email protected]

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.