Reception & Front of House Specialist - Central London
Temporary (Ongoing) | Possible Temp to Perm
£13.30 per hour | 37.5 hours per week -

working 4 days per week 3 days 09.30 - 20.00/ 1 day 09.00 - 18.00 Mon - Sat

About the Role

Are you passionate about delivering exceptional customer service? Do you want to work in a popular beauty clinic? If so, this could be the perfect opportunity for you! We are looking for a Front of House Specialist to join our team covering Hampstead, Mayfair, and Richmond.

Responsibilities

• Open and close the clinic.
• Ensure the smooth running of day-to-day clinic operations.
• Operate the Point-Of-Sale and booking system, including end-of-day reconciliation.
• Provide a welcoming, informative, and engaging experience for all patients.
• Manage appointment bookings and keep patients informed of any schedule changes.
• Handle incoming and outgoing enquiries via phone and email.
• Oversee general stock management.
• Drive sales by offering excellent patient consultations and sharing product knowledge.
• Maintain the clinic's overall cleanliness and presentation.

Ideal Candidate

We are looking for someone who aligns with our company values of Empathy, Integrity, Innovation, and Timelessness. The ideal candidate should be:

• Positive, enthusiastic, and have a 'can do' attitude.
• Passionate about people and able to build rapport quickly.
• Patient-focused with an empathetic approach to care.
• A strong listener and communicator.
• Adaptable and responsive to change.
• Committed to continuous development and improvement.
• A team player with an excellent work ethic.
• Reliable, trustworthy, and driven to succeed.
• Able to manage time effectively to meet deadlines and goals.

If you're ready to take on this exciting opportunity and be part of a dynamic team, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age