Account Manager - Print & Direct Mail

Huddersfield
£30,000 Basic Salary
Full-Time | Monday to Friday

The Opportunity:

An exciting opportunity has arisen for an experienced Account Manager to join a well-established and growing print and direct mail business based in Huddersfield.

Working with a diverse portfolio of clients across multiple sectors, you'll play a key role in managing customer relationships, overseeing projects from initial enquiry through to delivery, and identifying opportunities to grow existing accounts.

This is an excellent opportunity for someone with experience in print, direct mail, mailing services, packaging, or a related industry who enjoys building relationships and delivering outstanding customer service.

The Role:

As an Account Manager, you'll act as the main point of contact for a portfolio of customers, ensuring projects are delivered on time, within budget, and to the highest standard.

Working closely with internal production, design, and operations teams, you'll manage multiple projects simultaneously while identifying opportunities to increase revenue and strengthen long-term client relationships.

Key Responsibilities:

• Manage a portfolio of existing print and direct mail clients.
• Build strong, long-lasting relationships with customers and key stakeholders.
• Handle enquiries, quotations, and project briefs from initial concept through to completion.
• Coordinate with production and operations teams to ensure projects are delivered accurately and on time.
• Identify opportunities to upsell and cross-sell additional products and services.
• Produce accurate quotations and process customer orders.
• Monitor project progress and keep customers informed throughout each stage.
• Resolve customer queries quickly and professionally.
• Maintain accurate records using CRM and internal systems.
• Work towards account growth and customer retention targets.

About You:

• Previous experience within Print, Direct Mail, Mailing Services, Packaging, Marketing Services, or a similar industry.
• Experience in an Account Manager, Customer Success, Internal Sales, Client Services, or Project Management role.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple projects.
• Commercially minded with a proactive approach to identifying growth opportunities.
• Confident working with CRM systems and Microsoft Office.
• A positive, team-focused attitude with excellent attention to detail.

What's on Offer?

• £30,000 Basic Salary
• Monday to Friday Working Hours
• Company Pension
• Generous Holiday Allowance
• Ongoing Training & Development
• Career Progression Opportunities
• Supportive and Collaborative Team Environment
• Modern Offices in Huddersfield

If you're an experienced Account Manager looking to join a successful and growing print business where you can build lasting client relationships and develop your career, we'd love to hear from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.