Introduction
Welcome to our 2025 Salary Guide for Business Support roles, reflecting the rapid evolution we’ve seen in the sector across the UK. In 2024, Business Support professionals have taken on increasingly dynamic roles, with digital proficiency, data analytics, and project management emerging as essential skills. Our guide captures these trends, alongside valuable insights into compensation benchmarks that can help companies stay competitive in attracting and retaining top talent.
As remote and hybrid work models reshape recruitment and compensation strategies, we’re committed to helping both our clients and candidates navigate these changes effectively. This guide is designed to empower businesses in structuring competitive salaries and benefits while providing candidates with a clear view of market expectations. I’m proud to support a sector that continues to adapt and innovate, and we look forward to helping you succeed in this evolving landscape.
Julie Calisir
Managing Director, Business Support
Your guide to salaries and trends
This guide is designed to offer valuable insights into the current landscape of Business Support roles across the UK. Whether you’re an employer seeking to benchmark salaries, a candidate exploring career options, or simply interested in the latest industry trends, this guide has been crafted to keep you informed and prepared for what lies ahead.
In our guide, you’ll find:
- Key insights from our sentiment survey: Explore current trends, job satisfaction levels, and motivators for Business Support professionals, gathered from our latest sentiment survey of candidates and clients.
- Salary tables by region: Discover salary insights across the UK for a range of Business Support roles, allowing you to see how compensation varies and helping you make informed decisions wherever you’re based.
Key trends across all industriesÂ
- Rewarding careers: Professionals across sectors are increasingly recognised for the essential roles they play in their organisations. Our survey found that 25% of respondents are satisfied with their current salary, with many seeing room for growth in compensation and career development. For those aiming to progress, now is an ideal time to explore options in your field.
- High mobility: The job market remains dynamic, with 52% of respondents planning to change roles in the next year. This high mobility reflects a competitive landscape, presenting strong opportunities for those looking to advance their careers or explore new roles.
- Salary growth: Salary expectations remain a key driver when professionals consider new opportunities, with 39% of respondents aiming for an 11-20% pay increase and 35% expecting a 5-10% rise when changing roles. This underscores the importance of competitive compensation packages in attracting and retaining top talent.
- Work-life balance matters: Work-life balance is a top priority across all sectors, with 34% of respondents identifying it as their main motivator when seeking a new role. Companies offering flexibility and support around work-life balance are well-positioned to appeal to today’s professionals.
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Key insights for Business Support
-
1 in 4
Business Support professionals are satisfied with current salary
-
2 in 5
expect a salary increase of 11-20% when moving roles
-
1 in 3
would choose a role with better work-life balance over higher pay
-
3 in 5
respondents value flexible working as a top benefit
Skills in demand
Our survey highlights the most sought-after skills in Business Support, with digital proficiency, strong communication, and problem-solving abilities at the forefront.
As companies adapt to hybrid and remote work environments, candidates skilled in using digital tools, managing workflows, and maintaining customer-focused support are in high demand.
Developing these strengths can position Business Support professionals for advanced roles and greater career progression in this dynamic sector.
65%
of employers plan to recruit business support staff in the next 12 months
40%
of employers report difficulty in finding qualified administrative professionals
50%
of organisations have increased salaries for business support roles to attract top talent
Looking ahead
As the demand for skilled Business Support professionals continues to grow, companies are increasingly focused on providing competitive salaries and better work-life balance to attract top talent.
Search remains dedicated to bridging these expectations by working closely with clients to align roles with the evolving needs of today’s workforce.
Whether you're seeking stability or career advancement, our expertise and vast network ensure the right fit for every professional’s next step.
Explore all industry salaries for 2025