Logistics Customer Service

Up to £13.46 per hour + Immediate start!

London

posted 02 Jul 26

Apply now

Logistics Customer Service

Up to £13.46 per hour + Immediate start!

Apply now

About this role

Logistic's Courier Trainer - Immediate Start

£13.81 per hour | 39 hours per week | 5 days from 7 | Shifts: 9-5 or 10-6 Initial 2-3 month assignment with high potential to run until Christmas 2026

We're recruiting 18 Courier Trainers across multiple London and South‑East locations to support one of the UK's leading delivery networks. This is an excellent opportunity for candidates who enjoy fast‑paced operational work, supporting people, and keeping things running smoothly behind the scenes.

Whether you come from customer service, retail, logistics, hospitality, or any role where you've coached, supported or guided others - this could be a perfect fit. Full training is provided, and you'll be joining a friendly, hands‑on team where no two days are the same.

📍 Hiring Across 18 Sites

We are looking for Courier Trainers in the following locations:

  • Lakeside East

  • Bury West

  • Bury East (x2)

  • Hemel North (x2)

  • Hemel Central

  • Gatwick North

  • Gatwick South (x2)

  • Brooklands South (x2)

  • Maidstone Central (x2)

  • Maidstone South

  • Bury West (additional)

  • Brooklands North

If you're based near any of these areas - we want to hear from you.

What You'll Be Doing

As a Courier Trainer, you'll play a key role in supporting new couriers as they join the network, ensuring they feel confident, prepared and ready for the road.

  • Support the onboarding and training of new couriers

  • Assist with allocating daily work and monitoring courier readiness

  • Check parcel scanning activity and ensure compliance throughout the day

  • Make sure parcels are prepared correctly for collection and dispatch

  • Identify operational risks and escalate through the Service Tracker

  • Help plan for resource gaps and communicate potential issues

  • Resolve day‑to‑day challenges such as late couriers, missing parcels or scanning delays

  • Provide guidance on manifests, routing and delivery exceptions

  • Keep Territory Managers updated with clear operational feedback

  • Build positive working relationships with couriers and service providers

What We're Looking For

You don't need logistics experience - just the right attitude and transferable skills.

  • Background in customer service, retail, logistics or operations

  • Confident using laptops, smartphones and mobile apps

  • Strong IT skills and ability to learn new systems quickly

  • Excellent communication and coaching ability

  • Organised, calm and able to work in a fast‑paced environment

  • Good problem‑solving skills with confidence to make decisions

  • Flexible to work any 5 days from 7

Why This Role Stands Out

This is a rare chance to join a major UK delivery network during a period of rapid growth. You'll gain valuable operational experience, develop coaching skills, and play a key part in keeping courier operations running smoothly across multiple sites.

With 18 positions available, this is one of the largest onboarding projects of the year - and a fantastic opportunity for anyone looking to step into logistics, operations or people‑support roles.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

  • Contract Type

    Temporary

  • Specialism

    Hospitality

  • Working pattern

    Full Time

  • Job ref

    Req/683816

  • Expiry date

    01 August 2026

Apply now

Your consultant is

Bilal Oussellam

Business Director

For more information on this role and to speak to the consultant hiring for it, get in touch via the details below.

Get in touch

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