About this role
French‑Speaking Customer Service Advisor - Edinburgh
£26,300 * Full‑Time * Permanent * Start Date: 17 August
Looking for a role where your French language skills genuinely make a difference? We're hiring three full‑time French‑speaking Customer Service Advisors to join a fast‑moving, supportive team in Edinburgh.
You'll be helping customers by phone, solving travel‑related queries, guiding them through digital tools, and delivering a brilliant service experience from start to finish. If you love helping people, enjoy problem‑solving, and thrive in a friendly, collaborative environment, this is a great fit.
What you'll be doing
Providing French‑language voice support to customers
Handling enquiries with accuracy, empathy and ownership
Using multiple systems to log, update and resolve cases
Supporting customers with digital tools and journey queries
Escalating issues when needed and keeping communication clear
What we're looking for
Fluent/native French speaker
Strong customer service background (any industry)
Confident communicator with great attention to detail
Comfortable using multiple tech systems
Positive, team‑focused attitude
Salary: £26,300
Hours: Monday-Friday, 08:00-16:00
Start date: Preferably 17 August
Employment: Full‑time, permanent
If you're ready to bring your French skills into a role with purpose, energy and long‑term stability, we'd love to hear from you.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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Contract Type
Permanent
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Specialism
Call & Contact Centre
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Working pattern
Full Time
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Job ref
Req/683919
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Expiry date
05 August 2026
Your consultant is
Bilal Oussellam
Business Director
For more information on this role and to speak to the consultant hiring for it, get in touch via the details below.
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Email
[email protected] -
Phone
+44 131 718 8035 -
LinkedIn
Connect with Bilal
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