Operations Director

Location: Blackburn, Lancashire (Head Office with Regional Travel)

Salary: Competitive Executive Package

Contract: Full-time | Permanent

Lead Operational Excellence in Specialist Care

An outstanding opportunity has arisen for an experienced Operations Director to join a growing specialist care provider delivering high-quality supported living services for adults with learning disabilities, autism, mental health needs and other complex needs.

This executive leadership position is ideal for a commercially focused, quality-driven leader who is passionate about delivering exceptional care while driving operational performance and sustainable growth.

Working as part of the Senior Leadership Team and reporting directly to the Chief Executive Officer, you will play a pivotal role in shaping the organisation's future and ensuring services continue to deliver outstanding outcomes for the people they support.

The Role

As Operations Director, you will have overall responsibility for the operational performance, quality, compliance and financial sustainability of a portfolio of supported living services.

Key responsibilities include:

• Providing strategic and operational leadership across multiple services.
• Driving operational excellence and ensuring person-centred, high-quality care is delivered consistently.
• Embedding an "inspection-ready" culture across all services, maintaining compliance with CQC standards and contractual requirements.
• Managing regional budgets and ensuring commercial performance and efficient resource allocation.
• Supporting the mobilisation of new services and successful implementation of growth opportunities.
• Leading, mentoring and developing Area Managers and Service Managers to create a high-performing, values-led culture.
• Working closely with senior stakeholders to deliver organisational objectives and continuous improvement.

About You

We're seeking an accomplished operational leader with a strong track record within adult social care who understands how to balance exceptional care quality with commercial performance.

You'll bring:

• Significant senior operational leadership experience within Supported Living or Adult Social Care.
• A proven history of managing large, multi-site services with successful CQC inspection outcomes.
• Strong financial and commercial management experience.
• The ability to lead, inspire and develop geographically dispersed teams.
• Experience working with Local Authorities, NHS partners and Integrated Care Boards (ICBs).
• Excellent communication, strategic planning and stakeholder management skills.
• A passion for delivering outstanding, person-centred care.

Desirable

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
• Strong understanding of the Care Act 2014 and current adult social care legislation.
• Experience leading operational growth, acquisitions or service mobilisation projects.

What's on Offer?

This is a rare opportunity to join an ambitious and expanding organisation where you can make a significant impact on service quality, operational performance and future growth.

In return, you'll benefit from:

• A competitive executive salary package.
• The opportunity to influence strategic direction.
• A collaborative and supportive senior leadership team.
• Career progression within a growing organisation.
• The chance to make a meaningful difference to the lives of vulnerable adults every day.

Apply Now

If you're an experienced Operations Director or Senior Operations Leader looking for your next executive challenge within specialist adult social care, we'd love to hear from you.

Apply today for a confidential discussion.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.