Insights Archive
Access archived reports on trends, insights, and data from across the recruitment industry.
Discover our collection of archived reports on trends, insights, and data from across the recruitment industry.
Whether you're a job seeker, hiring manager, or recruiter, our insights archive will help you stay ahead of the curve and inform those valuable decisions.Â
Skills Shortage Report
The Search Skills Shortage Report investigated the degree of the skills shortage in the UK, examining the causes and consequent impact on businesses across a range of industries.
From extensive market research with over 1,000 senior managers across 20 sectors, the report provides a true representation of the jobs market in 2021. Our findings also extended to speaking to business leaders of the companies impacted as we learn what steps they took to resolve challenges.
Call & Contact Centre Market Report
We surveyed hundreds of contact centre employers and employees in 2022 to gain further insight into hiring trends across the call and contact centre market. The reports cover:
- In-demand roles and skills
- Latest salaries for various roles
- Employee retention strategies
- Interview tips for candidates
Whether you're a candidate or employer, access the relevant report below.