Whether it’s working on the shop floor of a supermarket or assisting customers in their purchasing choices at a fashion outlet, the retail industry offers a wide range of sales assistant jobs to pursue.
Sales assistant jobs may vary depending on what the shop specialises in, however, the general duties will remain the same regardless of industry. Sales assistants are expected to advise customers and answer any queries they may have, from stock availability and details of special offers to a product’s price.
Sales Assistant Jobs – skills and experience you need
Depending on the industry or product offering, a sales assistant will be expected to have a thorough knowledge of the product or service they are representing.
When working on the tills and handling customer’s transactions, a sales assistant will need to have excellent customer service skills in order to build rapport with customers and keep them coming back into the store.
Furthermore, when it’s time for stock to be replenished or if new products are coming in, a sales assistant may also be expected to assist in the deliveries, which requires accuracy and attention to detail. A sales assistant must also be a strong team player.
A career as a Sales Assistant
A career a sales assistant offers many opportunities to progress to managerial level, provided that sales assistants demonstrate a commitment to the company they work for and invest in continuous learning.
As a sales assistant builds on their experience, they may be able to progress to the level of store manager.