Welfare Contact Officer

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Health & Social Care

  • Job type:

    Full Time

  • Salary:


  • Contact:

    Madge Smith

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Duration:

    3 months

  • Expiry date:


  • Start date:

    02/12/2019 18:27:52

Welfare Contract Officer
£12.33 per hour

We are looking to recruit a Welfare Contact Officer on a temporary basis. Working pattern is full time hours.

Responsibilities of the role:

* The role supports the provision of housing related support for residents and works with customers and agencies to provide long term housing solutions and ensures that residents receive appropriate support.
* This is an office based role and will involve telephoning customers who are accommodated in temporary accommodation to check on their welfare, and ensure that local services are accessed.
* They will also advise on benefits, including housing benefit, and issues rated to accommodation.
* The post needs an awareness and understanding of Safeguarding issues.
* The applicant will be IT literate and be able to maintain accurate records will need to be maintained.
* The role holder will act as point of contact for customers of the Homelessness Service, assess the needs of the customer and provide effective and accurate information and advice.
* The role holder will be conversant and knowledgeable in specific subjects providing a detailed and comprehensive level of service advice.
* The role holder will work as part of a team and contribute to the provision of a high quality service directly supporting service and organisational objectives.

To be considered for this role you must be:

* Eligible to work in the UK
* Enhanced DBS
* References

Please email: madge.smith@search.co.uk or call on: 0161 835 8772 for further details

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age