Vehicle Maintenance Coordinator

  • Location:

    Loughborough, Leicestershire

  • Sector:

    Office Services

  • Job type:

    Permanent

  • Salary:

    £20000.00 - £22000.00 per annum + pension, 25 days holiday

  • Contact:

    Katie Kitson

  • Contact email:

    katie.kitson@search.co.uk

  • Job ref:

    Req/552309

  • Published:

    4 months ago

  • Expiry date:

    2020-03-29

  • Start date:

    ASAP

Search is currently working with a highly successful business in Loughborough who are recruiting for a vehicle maintenance coordinator on a permanent basis. Growing rapidly, this award winning business has a fleet of over 5,000 vehicles. Based in the maintenance team, this role involves:

Telephone and email interaction with clients, van and car main dealers, recovery organisations, tyre distributors, other repairers and in-house mobile technicians.
Handling breakdown calls and dispatching the relevant warranty provider, using all resources available
Arrange Services and Repairs in a timely manner to ensure the client is satisfied
Ensuring all company car services are in date
Liaising with dealerships, recovery and tyre organisations

Ideally, to be considered for this position, you will have experience of working within the van or truck dealers in service or customer care departments or some motor industry experience.
Also, those who have worked in a similar environment for leasing or contract hire business.

A technical background is preferred however, we can offer training to candidates who have only basic knowledge.

This role requires reasonable IT skills as inbound calls are entered directly onto their system. You must have a good telephone manner, be clear and precise during telephone conversations.


The ideal candidate will have:
* Previous experience within the commercial vehicle environment (desired but not essential)
* The ability to priorities an extremely busy workload
* Excellent communication skills

Our Service Team composing of six people provide cover from 08:00 to 18:00 Monday to Friday. The basic week is 45 hours with limited Out of Hours cover. 25 days holiday + pension.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.