Trainee Claims Handler

  • Location:

    Dorking, Surrey

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:


  • Contact:

    Tina Goss

  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Start date:

    21/01/2020 16:13:52

Our client, a successful UK based car insurer, is looking for an ambitious and innovative Trainee Claims Handler to join the team at their modern and inclusive offices in Dorking. The successful insurance claims candidate will start on a yearly salary of £16,500 with a performance review, including a salary increase, to be given every four months over the two year training period.

As a member of the claims and customer service team, you will be trained to investigate, negotiate and settle claims. Once the initial training has been completed (approx. 3 - 6 months), you will take responsibility for your caseload, including fire, theft, windscreen claims. As you gain experience, you will also begin to handle cases involving non-serious personal injury, dealing with solicitors, insurance brokers, loss adjusters and direct contact with customers and third parties.

Key Insurance claims responsibilities
? Ensure that allocated claims are thoroughly investigated
? Act as the key contact for specific customers/brokers
? Communicate with policyholders, solicitors and others by telephone and in writing
? Identify opportunities to make recoveries and follow the recovery through
? Maintain accurate estimates on outstanding claims so the appropriate reserve can be made for each claim

Your Qualifications and experience
? 5 GCSE passes or equivalent (grades A-C) including English and Mathematics
? Experience of working in an office
? Excellent communication and collaboration skills
? General competency on IT and Desktop Computers

If you're inspired and motivated to take up this exciting Trainee Claims handler role in Dorking, please contact or call Tina for more information today.

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