Our Manchester-based social housing client is looking for an experienced Tenant Enforcement Officer for a four-month contract. The salary is £30,302.
The Housing Enforcement officer role:
This position has arisen due to the rise of antisocial behaviour, mainly due to a breach of regulations relating to COVID-19. This Manchester-based Tenant Enforcement Officer role is tasked with providing a proactive antisocial behaviour (ASB), domestic violence (DV), tenancy fraud and tenancy management service, including investigative, enforcement and preventative activities.
With a salary of £30,302, you'll initially work remotely due to the current climate. Equipment and remote training will be provided.
This is a specialist role so you must have experience as a housing enforcement officer and meet key responsibilities, some of which include:
● Ensuring support to ASB complainants and alleged perpetrators to ensure residents can maintain tenancies in line with their obligations.
● Initiating and supporting preventative community projects that help minimise/prevent ASB.
● Achieving defined customer satisfaction measures.
● Preparing Civil Procedure Rules (CPR), compliant statements and relevant legal documentation.
You'll need an excellent understanding of the legislation available for tackling ASB and knowledge of the legal remedies for breach of tenancy conditions. Also, the experience of working in a customer-focused environment and ability to take on flexible working, including evenings and Saturdays. Ideally, you'll also:
● Be trained in mediation and restorative justice practices, or be willing to be trained.
● Have experience of advocacy at court.
● Be proficient in Microsoft Office.
● Have a driving licence and vehicle.
Due to COVID-19, all interviews will be conducted online or via phone. Your health and safety are of primary importance to Search Consultancy.
If you're interested, please email your CV to Matthew.Cox@search.co.uk today.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age