Customer Service

  • Location:

    Dunfermline, Fife

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Up to £18200.00 per annum

  • Contact:

    Ross Pitblado

  • Contact email:

    ross.pitblado@search.co.uk

  • Job ref:

    Req/504305

  • Published:

    15 days ago

  • Expiry date:

    2018-12-30

  • Startdate:

    03/01/2019 11:34:59

Search are looking for Customer service advisors based in Dunfermline, We are looking for people with call centre experience.

Your daily duties will be:

Being the first point of contact from customers with faults.

Calling engineers if needed to come out to the problem.

Provide technical assistance to resolve faults over the telephone

Make sure all jobs are logged on the system

Liaising with different departments

Working in a fast paced and target driven environment

Providing excellent customer service

Full training will be provided.


The salary is £18200

There is also a bi-annual bonus scheme based on both individual and company performance.

You will benefit from free onsite parking you will also be very close to the train and bus routes.

Shifts are working between 6am-10pm Monday- Sunday

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.