Tech Customer Service Advisor

  • Location:

    Trafford, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Excellent benefits

  • Contact:

    Kyle Smith

  • Contact email:

    kyle.smith@search.co.uk

  • Job ref:

    Req/549434

  • Published:

    6 months ago

  • Expiry date:

    2020-02-23

  • Start date:

    ASAP

Job Title: Tech customer service advisor

Job Location: Trafford

Job Salary: £19,500 - PLUS BONUS!!!

Job Hours: Monday to Friday, 08:30-18:30

Inbound Customer Service - NO WEEKEND WORK!

EXCITING Trafford job opportunity - PLENTY of benefits for the successful candidate who will work in a heavy customer-centric environment that knows how to look after their staff - amazing opportunities for progression. If you consider yourself tech-savvy, can deliver exceptional customer service AND want to grow with a company and progress towards more senior roles then this could be the job for you! If you are LAZY, UNENTHUSIASTIC and LACK EMPATHY….then I am afraid this is not the job for you.

The benefits:

  • £19,500 salary PLUS BENEFITS
  • 25 days per year holiday
  • On-site parking
  • LUSH modern offices
  • Childcare vouchers
  • Life Insurance
  • Great pension package
  • 40% off Aviva product discounts
  • Travel season ticket loans
  • Cycle to work schemes

A bit about us:

Operating as a proud market leader in the UK Finance Industry, our client provides support to 10,000s advisers - they are a MAJOR MAJOR player in the retail financial advice market!

A bit about the role:

Taking inbound calls to support advisers in appropriately using systems (The Key and Mortgage Brain), promoting the functionality and clearly demonstrating how the technology can efficiently contribute in business functions to help increase the adoption of the technology.

What we need from you:

  • Great energy and positive vibes
  • Experience of handling large volumes of inbound calls
  • Excellent IT skills and proficient use of technology (Training from day 1 on specific technologies)
  • Good time management and organisational skills
  • The fire in your belly to want to progress and grow with us!

Sound like your ideal job?

Please apply with your CV for immediate consideration!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.