Team Manager

  • Location:

    East Midlands, England

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Pedro Vazquez

  • Contact email:

    pedro.vazquez@search.co.uk

  • Job ref:

    Req/544804

  • Published:

    7 months ago

  • Expiry date:

    2019-12-29

  • Start date:

    16/12/2019 16:57:22

Excellent Team Manager Opportunity Available Now!

Develop, lead and manage a team of Customer Service Advisors whilst working as part of a team of Managers. Demonstrate
effective communication skills with external and internal customers to ensure company standards are met and maintained,
whilst ensuring FCA compliance.

Salary/Hours

£21,500k salary including team bonus
Rotating shift pattern including weekends (5 days a week-36 hours total)

Benefits Included

Full time
Permanent Position
30 days holiday
Excellent progression opportunities
Incentives/bonuses
Excellent Pension scheme
Life Insurance

Experience Required

Have Supervisory/Management experience in a customer service environment.
 Have excellent leadership skills.
 Be able to influence and motivate others by leading by example.
 Have excellent organisational skills.
 Have proven communication skills at all levels.
 Have excellent written and numerical skills.
 Be able to contribute and work effectively within a team environment.
 Be able to demonstrate and recognise excellent customer service.
 Be able to make considered decisions using sound judgement.
 Be able to motivate, coach, develop others to achieve team and business objective.
 Be able to work on own initiative in a pressurised environment.
 Have good knowledge of Word, Excel and email.
 Be able to interpret data and communicate confidently, clearly and concisely.

Please, please, please apply now if you have the correct experience and the above sounds like you!!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.