Team Leader Support

  • Location:

    Sheffield, South Yorkshire

  • Sector:

    Office Services

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Wendy Taylor

  • Contact email:

    wendy.taylor@search.co.uk

  • Job ref:

    Req/539973

  • Published:

    5 days ago

  • Expiry date:

    2019-11-09

  • Startdate:

    asap

Search Consultancy in Sheffield is looking for an exceptional Team Leader to join the Support team. The overall responsibility is to ensure the admin systems support the business operations. Reporting into the Support Services Manager you will lead your team to deliver a professional first client contact introduction, create and enhance existing relationships with internal and external clients and produce relevant reports to support the business.

The role also involves general admin duties including typing up CVs and adding details to the database during quieter times, and assisting with all temporary payroll duties. You'll have good knowledge of Word, Excel and PowerPoint, be a team player, good communicator, be process & quality driven and detail conscious.

About the team - We are a small but well-established & energetic team that strives to meet all targets set within a fast paced-environment. We provide strong administration support to an office of 8 + Recruitment Consultants across several specialist divisions.

The Opportunity
In return for hard work and commitment to the team you will be rewarded with a competitive basic salary and the opportunity to support with many different aspects of the recruitment process. Search is a company where long-term exciting careers can be forged, we believe in developing, supporting and retaining the best and we offer genuine career potential to successful people.

Duties will include
* Assist Support Services Manager in the day to day running of the office and Support Team
* Directly oversee the site in the Support Services Manager absence setting the standards & ensuring the basic expectations of the Division are met
* Reduce divisional complaints by ensuring the customer service provided to all internal & external clients and candidates is first class
* Directly lead the Support team, carry out 1:1's and annual appraisals & liaise with the Support Services Manager in order to carry out the necessary coaching & training sessions
* Identify individual training / up-skill needs within the team through day to day observations
* Delegate duties to the team, supervise productivity, performance & standards & provide feedback to improve results
* Maintain & encourage high standards throughout the office & deal with facilities / day to day complaints
* Identify areas for improvement within the Division and communicate suggestions to the Support Services Manager
* Liaise with Divisional Managers and above regarding admin support for their teams, suggesting solutions to problems if raised
* Active day to day involvement in fulfilling office procedure requirements including health & safety and property matters
* Maintaining office filing systems to company standards, best practice & compliance guidelines
* Producing Management reports to deadlines, typing proposals/reports/letters/CV's as required
* Oversee the upkeep and general maintenance of the site pool car
* Be responsible for petty cash and general office supplier accounts

Skills required;
* Coaching
* Communication at all levels
* Decision making
* Delegating
* Planning & organising
* Resilient

Desired competencies;
* Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; Monitors and maintains quality and productivity; Consistently achieves project goals
* Leading and Supervising - Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly
* Coping with Pressures and Setbacks - Works productively in a high pressure environment; Maintains a positive outlook at work
* Communication- the ability to communicate effectively to internal & external customers; utilises the appropriate communication channels
* Planning & Organising- Organises own time effectively; Prioritises and prepares in advance, Can orchestrate multiple activities at any time whilst adhering to deadlines
* Quality Driven & Detail Conscious- Provides a quality service to both internal and external customers Maintains high professional standards and is concerned with detail and getting it right first time
* Team Player - Fits in with the team Develops effective and supportive relationships with colleagues

What we can offer you;
* Fast moving and performance-orientated business with excellent rewards
* Competitive salary and benefits package
* Sunday Times Best 100 companies to work for
* 'Investors in People (IIP) - Platinum' company
* Fast moving and performance-orientated business with excellent rewards
* Competitive salary, fantastic opportunities for career progression within the wider business
* Sunday Times Best 100 companies to work for
* 'Investors in People (IIP) - Platinum' company
* We have over 700 employees and growing. We are large enough to have significant commercial success and impact, but small enough that you can have an influence and not be just a number
* High performer events, annual awards dinner and frequent social events

A great place to work
Search is one of the UK's largest recruitment companies with 13 locations nationwide covering over 20 industry sectors. We are the recruitment partner of choice to organisations who are aiming to achieve success through talented and motivated people; an aim we share in growing our own business.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.