Team Leader

  • Location:

    Dewsbury

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    £22000.00 - £25000.00 per annum + Free Parking

  • Contact:

    Jumanah Al-Keshmiri

  • Contact email:

    jumanah.alkeshmiri@search.co.uk

  • Job ref:

    Req/535785

  • Published:

    17 days ago

  • Expiry date:

    2019-10-06

  • Startdate:

    ASAP

Call Centre Team leader
£22000 to £25000
Free Parking
Dewsbury
No Weekends

A brilliant Team Leader opportunity to join a successful ecommerce business in the heart of Dewsbury has become available.

The ideal team leader will have worked within a call centre environment as a team leader and must be computer literate (Excel and Word) and have knowledge of e-commerce, with the desire to lead by example.

This full time permanent Team Leader role is paying up to £25,000 for the right individual.

Your duties as a Team Leader will involve:

*Managing and Motivating a call centre team
*Delegating tasks based upon agents strengths
*Complete monthly One-to-One's with all agents
*Create reports to reflect agents performances
*Develop internal systems to improve work efficiency

Person Specification/Skills:

*Previous customer service/call handling experience in a call centre environment
*IT skills and confident in learning new systems
*Ecommerce experience
*Outgoing personality

If you're looking for a full time team leader career with the opportunity to progress, we'd love to hear from you so Click Apply Now

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.