Support Analyst

Job Title: Support Analyst
Location: Dundee
Salary: £24,000 - £30,000 + 33 days holiday, pension, etc.

About the Support Analyst Role:

This is a fantastic opportunity with a very well known and highly respected organisation to support a busy team of people across the local site with some remote support also in what will be 1st and 2nd line in a typical Microsoft environment with a big focus on high levels of customer service and meeting very realistic SLAs.

We are looking for proven support experience with excellent communication and interpersonal skills but very importantly, someone willing to roll their sleeves up and do what is required at the time as it is only a small but heavily relied upon team so aptitude and attitude are key.

We are looking for experience of Active Directory, Exchange, DHCP, some Networks experience and ideally current Server management experience with good deployment experience also. Some VMWare experience would be great to see as would experience of supporting mobile devices too (iOS and/or Android)

About the Company

This company are a privately owned company who are a on a period of investment and growth and client expansion. They really value their staff and offer various forms of support and opportunity to employees with training and continuous progression opportunities.

Salaries are subject to experience but come with a potential performance related bonus, 28 days holidays rising per year to 33 + public holidays, a matched pension contribution, life assurance, cycle to work scheme, staff discounts plus several more options.

Applicants must have the existing rights to live and work in the UK as sponsorship support is sadly not an option.

For more details of the Support Analyst position, please send in your CV as the first step. A cover letter is not required.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.