Student Experience Officer

  • Location:


  • Sector:

    Business Support

  • Job type:


  • Salary:


  • Contact:

    Evette van Est

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Start date:


  • Consultant:

    Evette van Est

Temp Student Experience Officer
based Manchester
£13.05 per hour

Overall purpose:

Working closely with the Teaching & Learning Student Experience Manager, Director of Teaching and Learning and the student population, the Student Experience Officer will work across the Department to support the delivery of a positive student experience which is in line with the Department, Faculty and University strategy relating to this area.

Main responsibilities:

* Develop, deliver and evaluate Department based activities and events which deliver a positive student experience and compliment activities delivered by the Directorate for the Student Experience.
* Ensure the provision of timely, high quality communication with students through a variety of means, including the web, print, face-to-face and electronic communications.
* Work with colleagues across the Department and University to improve the interaction between the Department and its students through the development of administrative structures and operational processes.
* Work closely with students to identify key issues, report back to colleagues and develop appropriate action plans to address these issues.
* Support the Department's active student societies to achieve their aims and facilitate the development of strong working links with University of Manchester Student's Union.
* Support the Teaching & Learning Student Experience Manager and Director of Teaching and Learning to ensure a high volume and quality return rate on student surveys such as NSS, PTES and Unit Evaluation Questionnaires.
* Work with the Director of Teaching and Learning and Director of Social Responsibility to develop student participation with the within the Department.
* Provide support, where required, to the Teaching & Learning Student Experience Manager and Careers Service Manager to ensure the quality provision of Careers and Employability support to students, for example assisting with the organisation of careers events.
* General administrative duties in line with the grading and as may be required by the Teaching & Learning Student Experience Manager.

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