Service Transition Manager/IT Managed Services Project Manager

  • Location:

    England, England

  • Sector:

    Dev Ops, Cloud & Infrastructure

  • Job type:

    Permanent

  • Salary:

    10% Bonus + £575/Month

  • Contact:

    Jamie Dalziel

  • Contact email:

    jamie.dalziel@search.co.uk

  • Job ref:

    Req/491847_1533573048

  • Published:

    12 days ago

  • Expiry date:

    2018-09-05

  • Startdate:

    06/08/2018 17:19:47

Service Transition Manager / IT Managed Services Project Manager

Ideally Midlands based, but locations across England considered for the right candidate




Skills & Experience Required

* You will have extensive IT Managed Service Provider Outsource knowledge operating within the ITIL frameworks and ISO/IEC standards
* Have a strong experience of transitioning IT services in an outsourcing environment within ITIL frameworks
* You will have excellent understanding of service methodologies and approaches; preferably with some previous operational experience
* You will be highly motivated and results driven with a personal desire for success and be able to deliver against pre-agreed goals and exceed targets and objectives
* Have the ability to develop good working relationships with customers and internal teams within pressurised environments
* ITIL Foundation & Service Transition Lifecycle certification
* Prince 2 foundation & Practitioner certificate



Key Skills

* You will manage key activities during Contract Due Diligence & Joint Verification to ensure that issues that would have a detrimental financial impact or would prevent provision of service to the customer are avoided.

* Manage the Service Transition process to ensure new services go live with minimal impact to the customer

* You will develop key deliverables during Transition to facilitate Transformation & Continual Service Improvement to develop services to the contracted levels in a smooth and rapid manner

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.