Service Administrator

  • Location:

    Liverpool, Merseyside

  • Sector:

    Office Services

  • Job type:

    Full Time

  • Salary:

    Negotiable

  • Contact:

    Faye Campbell

  • Contact email:

    faye.campbell@search.co.uk

  • Job ref:

    Req/516103

  • Published:

    6 months ago

  • Expiry date:

    2019-04-07

  • Startdate:

    07/03/2019 15:56:43

We are looking for an experienced Service Administrator to join a leading shipping company during an exciting period of growth. Your main duties will be to provide a high standard of quality service to a busy team and customers.

The job

  • Resolving all queries efficiently and effectively
  • Running daily reports for Senior Management
  • Keeping customers up to date with shipments, charges and invoices
  • Responding to requests for information within set deadlines
  • Managing unclaimed containers contacting customers UK based and non UK
  • Complaints handling keeping Management updated
  • Ensuring invoices are sent accordingly
  • Monitoring a busy in box responding accordingly within set time lines
  • Filing and uploading important documentation

Skills required

  • Shipping or Freight Forwarding experience
  • Confident telephone manner
  • Excellent attention to detail
  • Computer literate

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.