We are looking for an experienced Service Administrator to join a leading shipping company during an exciting period of growth. Your main duties will be to provide a high standard of quality service to a busy team and customers.
- Resolving all queries efficiently and effectively
- Running daily reports for Senior Management
- Keeping customers up to date with shipments, charges and invoices
- Responding to requests for information within set deadlines
- Managing unclaimed containers contacting customers UK based and non UK
- Complaints handling keeping Management updated
- Ensuring invoices are sent accordingly
- Monitoring a busy in box responding accordingly within set time lines
- Filing and uploading important documentation
- Shipping or Freight Forwarding experience
- Confident telephone manner
- Excellent attention to detail
- Computer literate
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.