Senior Team Manager

  • Location:

    Dunfermline, Fife

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Allan Watret

  • Contact email:

    allan.watret@search.co.uk

  • Job ref:

    Req/502774

  • Published:

    14 days ago

  • Expiry date:

    2018-12-12

  • Startdate:

    29/10/2018 13:25:05



A great opportunity has arisen for a strong people manager to join an award winning travel company in their Dunfermline contact centre.

Whilst maintaining the highest possible customer focus, you will need to have a perfect blend of people management skills, commercial acumen, as well as a background in training & development as you will be charged with leading training initiatives across the contact centre as well as deputising for the centre manager when they are away.

* Coaching, leading and managing staff
* Be across HR processes around performance management
* Create and deliver reporting to ensure timely and accurate performance is measured and key business decisions can be made
* Sound project management experience

If you have a minimum 3- 4 years call centre manager experience and are looking to take your career to the next level, then this could be the role for you and I look forward to hearing from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.