Senior Support Engineer

  • Location:

    Edinburgh, Scotland

  • Sector:

  • Job type:

    Full Time

  • Salary:

    £40000.00 - £50000.00 per annum + 15% pension, 33 holidays

  • Contact:

    Fiona Preston

  • Contact email:

    fiona.preston@search.co.uk

  • Job ref:

    Req/552190

  • Published:

    5 months ago

  • Expiry date:

    2020-03-25

  • Start date:

    20/02/2020 09:50:09

Job Title: Senior Support Engineer
Location: Edinburgh
Salary: £40,000 - £50,000 + 15% NCP, 33 holidays, PMI, bonus

About the Senior Support Engineer Role:

This is a fantastic opportunity to join a highly respected company in the centre of Edinburgh and be heavily involved in the strategic planning, implementation and upkeep of new working approaches, processes and technologies making it a very interesting and autonomy's role to take on. You will have responsibility for supporting and planning the work of a very small team with the need to be hands-on at times.

This is typically a Monday - Friday working pattern but there will be very occasional needs to work or carry out implementations at evenings and/or weekends to avoid disruption to the internal team and users.

About You

We are looking for a competent and well experience support professional who has commercial experience in a professional services environment, used to working at pace but with a real focus on quality solutions. Communication, personality, attitude and aptitude are key here given the need to work across the business and closely with board members but also as you will be responsible for the support of a small team who you will be the escalation point for.

Essential Skills and Competencies:

Ability to prioritise workload and change as required at short notice
Experience of Windows 10 and Office 365 already would be great but is not essential
Experience in a Cloud environment with Azure or AWS would be an advantage but is not essential
Excellent communication, engagement and customer service skills
Confidence communicating with users in person, over the phone and remotely
ITIL knowledge

About the Company

This is a highly respected organisation who really look after their staff and strive for a work-life balance.

Salaries of £40,000 - £50,000 will be considered and are complemented by a minimum 10% Non contributory pension, 33 days annual leave, performance related bonus, PMI for you and your spouse, Life cover plus various other tax deductible benefits making it a very attractive overall package.

Applicants must have the existing rights to live and work in the UK as sponsorship support is sadly not an option and applicants must be confident of passing credit and criminal record checks as any job offer is subject to this.

For more details of the Senior Support Engineer position, please send in your CV as the first step. A cover letter is not essential.



About the Company

This is a highly respected organisation who really look after their staff and strive for a work-life balance.

Salaries of £40,000 - £50,000 will be considered and are complemented by a minimum 10% Non contributory pension, 33 days annual leave, performance related bonus, PMI for you and your spouse, Life cover plus various other tax deductible benefits making it a very attractive overall package.

Applicants must have the existing rights to live and work in the UK as sponsorship support is sadly not an option and applicants must be confident of passing credit and criminal record checks as any job offer is subject to this.

For more details of the Senior Support Engineer position, please send in your CV as the first step. A cover letter is not needed

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.