Customer Service Advisor

  • Location:

    Liverpool, Merseyside

  • Sector:

    Call Centre

  • Job type:


  • Salary:

    £16500.00 - £180000 per annum + Career Progression, Free Parking

  • Contact:

    Sophie Ackers

  • Contact email:

  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Start date:

    18/11/2019 14:34:15

Customer Sales Support

* Liverpool, Kirkby
* £16,500 - £18,000 depending on experience + bonus
* 37.5 hours: Monday to Friday 9:00am - 5:30pm
* Start ASAP

You'll be working for a well established and market leading business within their sector, you will receive extensive and proven training to help you in your daily role. A company that can offer you career progression.

They have an exciting opportunity to join their established team on a permanent basis in a Sales Support role. The objective of the position will be to provide customers with quotations, develop customer relationships and provide excellent customer service.

You will be tasked with:

* Handling inbound calls from customers that have registered an interest in products
* Manage the total customer journey from handling from initial enquiry, follow up and sale
* Represent the company to promote and sell its products and services
* Maximise the sales opportunity of every lead that comes into the business
* Develop relationships with every commercial customer and encourage repeat business
* Development of new business and maintain existing customer relationships
* Customer quotations, price negotiations and providing stock availability reports
* Administration
* Updating and maintenance of CRM with customer contact details for e-shots and mailing campaigns
* After sales support

The ideal candidate will have the following:
* Driven and passionate about career progression
* Previous experience within a similar role is essential. If you have done sales admin, internal sales, account management, customer care rep; customer care co-ordinator, sales co-ordinator please apply for the role
* Previous experience in a sales environment
* Confident user of MS Office including Excel, Word, Outlook
* Excellent organisational skills
* Enthusiastic in their approach to sales, but focused on building long-term relationships, not one-off sales

If you are interested in this position and have the required skills and experience then please apply online or send your CV to

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.