Inbound Customer Advisor for RAC

  • Location:

    Stretford, Greater Manchester

  • Sector:

    Call & Contact Centre, Office Services, Sales

  • Job type:

    Permanent

  • Salary:

    Up to £17006 per annum

  • Contact:

    Louise Brophy

  • Contact email:

    louise.brophy@search.co.uk

  • Job ref:

    Req/434853

  • Published:

    3 months ago

  • Expiry date:

    2019-08-11

  • Startdate:

    ASAP

New opportunity With RAC based in Stretford (M32)

INBOUND Customer Service Advisor - £17006 (no sales!)


This is a great opportunity based in a great location within Stretford, with great public transport links for Train/Metro/Bus. Also free parking is available.


As an advisor you will be taking calls from existing customers and helping them with any issues or queries regarding their current policy.

You will be responsible for assisting the customer with any enquiries and meeting the customer's needs. Being motivated and driven is a must!


Working hours:

Monday - Friday 8am - 4pm, 9am - 5pm, 10am - 6pm or 11am - 7pm

Some weekend work is involved, and if you are required to work a weekend shift you will receive 4 weeks notice. Weekend working hours are always 9am - 5pm

You will be working on behalf of one of the largest providers of car breakdown cover in the UK, RAC.

In return you will receive:
* Competitive Salary
* Fortnightly pay
* Bonus up-to £150 a month (based on quality measures)
* Fully paid training program me - 2 weeks classroom and 4 weeks academy
* 28 days paid annual leave
* Staff discounts; Online portal with discounts available for restaurants, gyms, retail outlets, days out, cinema etc..
* Monthly incentives
* Social events including Summer Events, Christmas party, Summer BBQ's, Charity Events and much more
Genuine Progression Opportunities


Desired requirements:
* Excellent communication skills
* Positive and enthusiastic attitude
* Criminal Record Check will be required
* Credit Check will be required

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.