CONTRACT: MATERNITY COVER FOR UP TO 1 YEAR
To manage, grow and develop the company's Leisure Active Membership, the company's sales and membership scheme. Lead, coach and mentor your team and front-line staff including gym staff in selling the benefits of the membership packages on offer.
Working hours are Monday - Friday 9-5 but the hours can be flexible and you will be working 36 hours a week.
You will be based in Dunfermline and there is also free parking onsite
Educated to HND level or equivalent
Full UK Drivers Licence and own transport for which HMRC travel allowance will be paid
Before confirming appointment, you will be required to obtain a Basic Disclosure certificate through Disclosure Scotland
DUTIES AND RESPONSIBILITIES:
You will be responsible for managing a team of 5
To ensure that you maximise value for money for our customers, grow sales, drive retention and reduce attrition rates by selling the most appropriate memberships and the benefits of physical activity
Train all front-line staff to up sell the membership to current users
Work with the Marketing team to design and develop annual marketing and publicity campaigns
Develop a strategic annual sales plan setting out goals and targets for self and team
Increase the number of corporate membership sales
Develop and produce KPI's for the 14 participating facilities
Develop seasonal memberships to cater for training opportunities
Work with the Business Support Co-ordinator to ensure that Financial Governance is adhered to within the terms, conditions and payment for the scheme
In partnership with the Programme and Events Team design and organise attendance at corporate events to raise the profile of the Company, membership and the benefits of a physically active
Monitor and report to the Operations Manager the sales plans and corporate campaigns.
Working in an target led environment
Experience of supervising, supporting and directing a sales team
Responding to customer requests and complaints
Ability to set and prioritise objectives, respond under pressure and manage challenging deadlines
Knowledge of fitness/physical activity and the personal benefits it brings
Evidence of success in a target environment
Effective negotiating skills
Excellent written and oral communication skills
Evidence of generating effective team work
Able to influence and persuade
Ability to deal appropriately with a wide range of clients i.e. business and individuals
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.