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Customer Sales Agent

  • Location:

    Fife, Scotland

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    Up to £18500.00 per annum

  • Contact:

    Michael McVeigh

  • Contact email:

    michael.mcveigh@search.co.uk

  • Job ref:

    Req/572097

  • Published:

    about 1 month ago

  • Expiry date:

    2021-04-11

  • Start date:

    25/02/2021 14:35:06

Do you deliver exceptional customer service at all times?

Do you have a flair for sales?

My client is looking for a number of Outbound Customer Sales Agents who have a passion for customer service and really believes in what they do.

Our client believes in their products and are proud of the difference it makes to both a pet and their owners lifestyle. From starting out in 2017 they now deliver over 140,000 (and counting) meals per week from their distribution centre.

Based in their Fife based office you would be joining a fun and dedicated Outbound Sales team were you would be making 'cuddle calls' to customers who may have fell out of love with our client's products. This best way to tackle this is by really getting to know their customer's pets and circumstances in order to retain their custom, therefor we are looking for candidates who share a similar passion for pets and can really relate to any issues that are raised.

As an Outbound Customer Sales Agent you would be tasked with the following:

* Making Outbound calls to customers
* Retaining customers who may be looking to cancel their subscriptions
* Cross sell and Upsell additional products
* Educate customers on all products
* Deal with complaints or disenfranchised customers
* Able to demonstrate excellent communication skills at all times

The above list should all come natural to you if you have the following characteristics and experience:

* An animal lover
* Experience working in a sales and targeted environment
* Thrive in a fast paced environment
* Confident in your own decision making
* A Positive attitude
* Confidence

This is a full time role and could potentially include some weekend and evening work on a rotational basis. It is paying £18,500 + commission and a host of benefits such as 28 days holiday, potential for career development and a fun and friendly workplace.

During COVD this role will be remote working and it will be reviewed on an ongoing basis.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.