Retentions Advisor

  • Location:

    Liverpool, Merseyside

  • Sector:

    Call Centre, Office Services

  • Job type:

    Full Time

  • Salary:

    Up to £20000.00 per annum + £30,000 OTE

  • Contact:

    Adam Molyneux

  • Contact email:

  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Start date:


Retentions Advisor

  • Location: Liverpool
  • Salary: £18,000 - £20,000 basic (Realistic £30k OTE)
  • Contract: Full time, Permanent
  • Hours: Monday to Friday 9-5:30pm

If you are looking for an immediate start date to join an exciting and growing business based in Liverpool that can offer not only a competitive basic salary & bonus scheme, long term progression and a great place to work, then this is the role for you.

The main purpose of the role is to retain customers who are looking to leave by offering a solution based service. Along with this you will also need to deliver first class customer service to all customers in ways that promotes the organisation.

Working in a fun and vibrant contact centre environment, you will be tasked with:

  • Inbound retention call handling
  • Outbound calls and task management
  • Assisting customers with general technical queries
  • Handling customer service enquiries
  • Working to targets
  • Conduct Customer care calls

This role is ideal if you are energetic and outgoing with experience in working within a contact centre retentions or sales environment. Additionally, if you are looking to join a growing company with the opportunity to progress and develop your career then this could be the right role for you.

If you are interested in applying then submit your CV by applying online or email

Keywords: Inbound; Call Centre; Contact Centre; Targets; Telesales; Tele-sales; Tele sales; Customer Service; Account Manager

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.