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Sales Advisor

  • Location:

    Huyton

  • Sector:

    Call & Contact Centre

  • Job type:

    Permanent

  • Salary:

    £19487.00 - £22553.00 per annum

  • Contact:

    Gary McCluskey

  • Contact email:

    Gary.McCluskey@search.co.uk

  • Job ref:

    Req/578221

  • Published:

    about 1 month ago

  • Expiry date:

    2021-06-16

Sales Advisor (International Moving)

Huyton

£19,487 to £22,553

Monday to Friday 37.5 hours

Permanent

Please note this is an office based position

A shipping company based in Huyton are seeking a Sales Advisor to join their international moving team. The business support customers looking at moving abroad and those moving to the UK. The main purpose of the position will be to advise and consult with potential customers on how the business can support with the logistics of the move.

The main duties of a Sales Advisor are;

  • Respond to all enquiries via phone (inbound & outbound), email and online
  • Understand the customers requirements and identifying where the business can support by establishing the location and volume of the move
  • Guide the customer through the move process so they have a clear understanding of the steps involved
  • Book appoints for field team to verify move volumes
  • Arrange move dates and services with the customers
  • Keep in regular contact with customer to ensure smoothness of service
  • Liaise with overseas agents when required
  • Keep the CRM systems updated with all contacts and dates
  • Ensure all paper work is up to date and compliant

To apply for the position of Sales Advisor you must;

  • Ideally have worked in shipping or international logistics ideally with a similar capacity
  • Have excellent rapport building and customer service skills
  • Have a good level of IT skills

If you match the above criteria and feel this position is right for you then please apply online in the first instance.

Keywords; shipping; logistics; international; freight; transport; transportation; sales; advisor; consultant; representative; agent; executive; customer service; customer advisor; customer care; huyton; knowsley; Liverpool; Merseyside

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.