Retentions Advisor

  • Location:

    Stockport, Greater Manchester

  • Sector:

    Call Centre

  • Job type:

    Full Time

  • Salary:

    Up to £19000.00 per annum + OTE £25,000

  • Contact:

    Thomas Boone

  • Contact email:

  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Start date:


Job Title: Retentions Advisor - IVA

Job Location: Stockport

Job Salary: £19,000 (OTE £25,000)

Are you an experienced IVA and Debt Management and a talented Retentions Advisor?

Are you an IVA or Debt Management advisor who enjoys retentions looking for a new challenge where you can have a genuine opportunity to grow with the company?

Do you have IVA or Debt Management experience in a call centre environment?

We are currently looking for IVA and Debt Management Retentions Advisors for our state of the art offices in Stockport. This is a fantastic opportunity to be a IVA and Debt Management Retentions Advisor for a market leading IVA and Debt Management company!

You will receive:

  • A basic salary of £19,000
  • An uncapped commission structure where the AVERAGE agent earns £500 per month and top performers take home £800 per month!
  • Attendance bonuses and length of service bonuses annually!
  • An extremely generous benefits package including 5% pension, private healthcare
  • Amazing offices in the centre of Stockport with a breakout areas
  • 22 days per year holidays plus bank holidays
  • Your birthday off every year!
  • A shopping day off work at Xmas
  • A fantastic office and working environment with a brilliant staff retention rate. Once you join, you'll never want to leave!

If you are looking for a genuine opportunity to have a long term career and progress within a business, then this is it!

For this role you will be handling both inbound and outbound calls dealing directly with customers about any changes to their accounts and ensuring that you retain their custom.

For the role, we require:

  • IVA or Debt Management experience in a call centre environment
  • Resilience and the ability to problem solve under pressure
  • Somebody driven and self motivated who is happy to work towards targets
  • Somebody looking for a long term career who can grow with the company

Does this sound like your ideal job?

Please apply with your CV below for immediate consideration

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