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Resident Liaison Officer

  • Location:

    Hammersmith and Fulham

  • Sector:

    Construction & Property

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Shane Hughes

  • Contact email:

    Shane.Hughes@search.co.uk

  • Job ref:

    Req/602768

  • Published:

    about 1 month ago

  • Duration:

    3 Months

  • Expiry date:

    2022-05-19

  • Start date:

    19/04/2022 16:27:13

  • Consultant:

    Shane Hughes

Resident Liaison Officer

Search Group are looking to recruit a full time temporary Resident Liaison Officer, In Hammersmith London, who will report to the Assistant Contract Manager. The successful candidate will be responsible for supporting the assistant contract manager to ensure that the business provides a customer focused service for all stakeholders involved within the contract.

Temp to perm. Perm salary of £25,000

Key Responsibilities

- Maintain and develop all tenant related activities with control and co-ordination whilst establishing close working relationships with all customers, clients and external stakeholders

- Assist in delivering excellent customer service

- Undertake any customer related initiatives including door to door surveys, visits to housing offices and telephone interviews

Key Skills and Qualifications

- Experience of working in a similar role

- Knowledge of contract responsibilities and requirements

- Excellent customer service skills

- Ability to empathise with the customer

- Approachable and sympathetic to the differing personal

- Office hours working between 8.00- 17.00

Clean UK Driving License (driving own vehicle and can claim back mileage)

To Apply please click apply or Send your CV to shane.hughes@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age