Repairs Advisor

  • Location:

    Midlothian, Scotland

  • Sector:

    Office Services

  • Job type:

    Contract

  • Salary:

    £10 - £12.50 per hour

  • Contact:

    Lisa Stobbs

  • Contact email:

    Lisa.Stobbs@search.co.uk

  • Job ref:

    Req/543876

  • Published:

    8 months ago

  • Duration:

    3 months

  • Expiry date:

    2019-12-22

  • Start date:

    ASAP

I'm looking to recruit an administrator with a strong customer service background for a 3 month temporary contract based in the Midlothian area.

An exciting opportunity with a competitive salary on offer plus flexible working hours.

What will a typical day look like for you?

  • Provide a high level of customer service by handling incoming enquiries via phone, email and other means from residents and staff. To record these and action them as required.
  • General administrative duties including typing, filing and copying.
  • To conduct a diagnostic service to gather all necessary repair details in order to ensure the correct prioritisation of work orders.
  • Co-ordinate work orders to contractors and liaising with technical staff, contractors, staff and residents for advice and instruction of works.
  • Processing invoices
  • Monitor contractor activity and liaising directly to ensure all agreed targets are completed.
  • To arrange and record inspections of vacant dwellings, arranging works and raising recharges to outgoing tenants as agreed and instructed by technical staff.
  • Deliver key business objectives and meet all KPI's
  • All other ad hoc duties as requested

The perfect candidate:

  • Strong customer service and administration experience
  • A facilities or property management background would be highly desirable
  • Experience working to KPI's
  • Organisational skills and the ability to prioritise a conflicting workload.

Do you have the skills to make this role a success?

Please click 'Apply' today!





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