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Calling all claims specialists in Manchester - its time to move your career up a gear!

Hybrid working Monday to Friday between 8am and 5pm. - no weekend work!

We have a fantastic opportunity for a number of Recoveries Specialist to join our clients Recoveries call centre department, on a full-time permanent basis paying up to £23,000 per annum plus up to 5% annual bonus

Recoveries Specialists are responsible for taking and making calls to track, trace and recover the Company's outlay owed to them by the Third Party and/or their insurance company.

Responsibilities

* Ensure the best possible settlement is achieved effectively by making decisions on whether to pursue or abandon a recovery, whilst always considering economics.
* Handle all enquiries as if they were the first call of the day. Be professional and courteous at all times
* Provide updates on claims whilst managing the customer's expectations. Drive the claim forward to settlement at all times.
* Ensure the claim is chased at every opportunity in order to reach the best settlement efficiently and expediently.

Skills/Experience

* Ideally at least two years' general claims insurance experience.
* Previous experience in a customer-facing role including demonstrable evidence of providing high standards of customer care are essential.
* Front line customer support in a target driven role.
* Computer skills (including the Internet).
* Knowledge of Claims processes and systems.
* Awareness of fraud indicators.

Benefits

* Salary - up to £23,000 plus up to 5% annual bonus
* Hybrid working 2 days from the office 3 from home - Monday to Friday between 8am and 5pm
* 33 days annual leave (including bank holidays), rising with length of service
* Refer a friend scheme, up to £1,000
* Employee discounts on products
* Opportunities for career progression
* Contributory Pension
* Life Assurance
* Employee Assistance Programme

Successful candidates will be subject to relevant pre-employment checks - DBS, Credit and reference checks.

We are moving fast on this so get in touch today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.