Recoveries/Collections Agent

  • Location:

    Bingley, West Yorkshire

  • Sector:

    Call Centre

  • Job type:

    Permanent

  • Salary:

    £17000.00 - £18000.00 per annum + benefits

  • Contact:

    Kirsty Brooke

  • Contact email:

    kirsty.brooke@search.co.uk

  • Job ref:

    Req/545730

  • Published:

    5 months ago

  • Expiry date:

    2020-03-25

  • Start date:

    Flexible

Recoveries/Collections Agent
Start Date: Flexible
Location: Bradford
Salary: £17,000 - £18,000
Hours: Shifts between 8am - 8pm (approx.. 1 in 4 Satudays 8am - 1pm) (35 hours a week)
Training: Full training is provided

Do you have strong collections or recoveries experience?

We have a fantastic opportunity for you to join a leading financial company. They are an outstanding company to be a part of and there will be an opportunity to study towards a Certificate in Debt Collection!

As a Recoveries/Collections Agent, you will have the responsibility of handling a range of diverse customer calls. You will be helping customers get their finances back on track and in a comfortable financial position.

Duties:

* Completing income and expenditure
* Negotiating payment plans for customers
* Supporting potential vulnerable customers through a difficult time
* Handling inbound and outbound correspondence via email, phone and post
* Providing excellent customer service
* Build rapport & reach the best solution for each customer
* Ensure each customer has a positive & memorable experience

Benefits:

* 25 days holiday (plus bank holidays)
* Direct development and management courses
* Free on site parking
* Free on site tea/coffee
* On-site cafe
* Discounted gym membership
* Local shops within walking distance

If you are interested in the Customer Service advisor role and will pass a Credit Check & Criminal Record Check then click to apply!


Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.