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Working hours: 5 Days a week - Part Time (3.5hours)
Reports to: Partner/Practice Group Leader
Practice group: Real Estate
Purpose of role
To deliver outstanding proactive executive support to partners and fee-earners, displaying a strong focus on exceptional client service. This is a fantastic opportunity for someone who is driven, enthusiastic and passionate about delivering a professional service of the highest quality.
The role offers excellent experience, training and genuine career development prospects.
Organisation and Planning
Complex diary and travel management.
Diarising and supporting the monitoring of deadlines
Arranging client entertainment and assisting with organisation of client seminars/conferences.
Preparation of agendas and meeting papers.
Responsibility for organising internal events (e.g. training sessions, social events).
Drafting emails and letters on behalf of fee-earners.
Ownership of inbox filing delegating to an Administration Assistant as appropriate.
Interface with other business services teams and ownership on resolving any business operations problems.
Managing fee-earner capacity trackers
Business Development and Client Relationship Management
Research into clients as instructed by fee-earners.
Acting as key client contact for non-legal queries (e.g. dealing with telephone queries, liaising with client secretarial team to discuss billing processes).
Building and maintaining effective relationships with both internal and external clients.
Supporting client reporting requirements
Supporting partners on bids, tenders
Supporting partners with creation of client presentation materials
Supporting events in collaboration with Business Development.
Financial Management and Matter Opening
Taking ownership on any complex billing arrangements.
Supervising Administration Assistants with routine billing and expenses processing.
Supervising Administration Assistants with post-matter completion.
Supporting Partners on monitoring WIP management.
Completion of NBI forms.
Preparing letters of engagement.
Arranging conflicts and AML checks.
Ensuring all parties lists are kept up to date
Preparing pitch documents
Transcribing BigHand dictations of less than 5 minutes
Creating and amending data sets in Excel
Creating and amending PowerPoint presentations
Creating, formatting and amending Word documents*
Carrying out document comparisons and document conversions (e.g. PDF to Word, house-style)*
Creating Tikit links
Required experience, skills and attributes
Demonstrable level of experience supporting senior leadership within a professional services environment
Proficient use of MOS including Excel and PowerPoint
Strong organisational skills
Confident and professional communication skills/manner at all levels
Excellent prioritisation skills and acute attention to detail
Ability to use own initiative and remain calm under pressure
Willing to embrace change.
Ability to delegate.
Flexible and adaptable approach to work.
Strong relationship skills.
Strong project management skills.
Proactive with very strong ownership approach to the operational workflow.
Coaching and mentoring approach when working with junior members of the team.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.