Part- Time Customer Service Consultant, Glasgow,
Forget all other customer service jobs - this is the only one to apply for!
Training will be Mon-Thurs 5pm-9pm and Sat 9am-5pm for 6 weeks so candidates need to be able to commit to the first 6 weeks of training. After training you are able to work 3 Evenings per week plus a Saturday.
If you love customer service, are motivated by helping others and would thrive working within a busy professional contact centre based in Glasgow then we would love to hear from you.
Our rapidly growing organisation is keen to bolster our team with experienced customer service experts. You don't necessarily have to have worked in a call centre before and if you have relevant customer service experience gained in another environment then you'll be a great addition to our existing 230 strong team.
Your role will be to talk with customers, understand their circumstances and agree the best repayment solution for them. The focus will be on having quality conversations with callers, via inbound and outbound calls and giving them the best possible experience.
The benefits are great too with a pay rate of £9.19 per hour pre probation increasing to £9.48 post probation.
We offer a range of shift patterns working 3 or 4 nights per week plus a Saturday. Further benefits and opportunities for reward include:
32 days (pro rata) paid annual leave rising to 34 days (pro rata) at 3 years service, and 36 days (Pro rata) after 8 years service (inclusive of your bank holidays)
£100 book voucher towards their study books
Colleague retail & entertainment discount scheme - discounts at over 100 high street retailers
Private medical insurance
Employee assistance programme
Long service awards
Colleague of the month scheme
Recommend a friend scheme
Retail voucher rewards for going the extra mile
Comprehensive induction training and on-going support
Regular training and education to ensure you're always up to date
Opportunities to study for a Modern Apprenticeship
State of the art recreation facilities including free wifi
Successful candidate's must be able to pass a credit check, basic disclosure Scotland and CIFAS
Interested? Then submit your CV today to find out more and to secure an immediate interview.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.