Outbound Customer Service Advisor

  • Location:

    Liverpool, Merseyside

  • Sector:

    Call & Contact Centre

  • Job type:

    Full Time

  • Salary:

    Up to £18000.00 per annum

  • Contact:

    John Nesbitt

  • Contact email:

    John.Nesbitt@search.co.uk

  • Job ref:

    Req/524179

  • Published:

    2 days ago

  • Expiry date:

    2019-06-16

  • Startdate:

    ASAP

Outbound Customer Service Advisor
£18,000 w/ £250 monthly bonus available
Immediate start date
Liverpool city centre


Are you looking for a fresh, new and exciting challenge in a customer service environment?
Do you want the opportunity to earn bonus just for doing your role?
Would you like to work in a vibrant and buzzing office in the heart of Liverpool city centre?

If so then we want to hear from you! If you are looking to use your existing customer service skills and you are a confident cool communicator then we can offer you an interesting and varied role where we can give you the skills to develop your career pathway.

Working for an industry innovator and market leading digital marketing business based in the heart of Liverpool you will be responsible for engaging with customers to survey their thoughts on the service. You must be able to work efficiently and accurately and be able to have engaging rapport building calls with customers.

In return this role can offer you:

  • A competitive basic salary of £18,000
  • Bonus opportunity for meeting KPIs - £250 p/ month
  • Monday to Friday working hours - no weekends
  • One of the best office facilities in town featuring a bar and a pool table for wind down Fridays
  • Career development opportunities

Person specification

  • Previous experience in a customer service based role on the phones is advantageous
  • Experience and confidence to make outgoing calls to survey customers
  • Excellent communication skills
  • Strong rapport building ability
  • A team player

Apply now to avoid disappointment

Keywords: Customer service; call centre; contact centre; inbound; outbound; cold call; survey; questionnaire; targets; kpis; liverpool; wirral; chester; ellesmere port; digital marketing; automotive; property; lead generation; appointment setting; appointment making; customer care

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.