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Out of Hours Advisor: Night Shifts
Salary: Up to £10.60 per hour DOE
Working hours: 3 x 12 hour shifts a week, 8pm till 8am
Are you calm, a good listener and supportive in your approach? Are you a clear decision maker and able to provide excellent customer care? Are you interested in waking night work? We are looking for an out of hour's advisor to join our experienced and highly professional out of hours team.
The Out of Hours Team based at our Head Office in Stockport Town Centre provides telephone advice and support to staff and services users across the agency. You must be available to work on a rota system for night duties 8pm - 8am across a seven night period. You will undertake three shifts a week totalling 36 hours per week on a permanent basis.
You will work alongside the Senior Advisor to provide effective administration support. You will receive and log calls whilst supporting callers with general issues and providing an excellent standard of customer care. You will have worked in health and social care and have a good understanding of effective service delivery.
As an out of hours advisor you will need to have an excellent telephone manner and be competent in information systems to ensure logs of calls are taken. You will be a team player and have proven interpersonal and listening skills.
In return you will receive a great package:
* 20 days holiday plus 8 statutory days for each year of service pro rata
* Excellent training and development opportunities
* Free life assurance
* Pension with company contribution
* Highly serviced employee advice line
* A range of employee discounts
If you have previous health and social care experience please apply now for immediate consideration!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.