Operations Administrator (Hybrid)



posted 13 Jun 24

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Operations Administrator (Hybrid)


Apply now

About this role

Operations Administrator (Hybrid)


£25,000 - £26,000

Monday to Friday, 35 hours between 8am and 6pm

The Company
A dynamic financial services company based in Finnieston, Glasgow. As the company embarks on an exciting period of expansion, there is now a fantastic opportunity for an experienced Operations Administrator to join the team.

The company offers:

- A great working environment
- Competitive salary
- Annual performance-related bonus scheme
- 25 days annual leave
- Pension Plan
- Life Assurance

The Role
The Operations Administrator will be an essential member of a small, dedicated team, providing top-notch service to clients and customers. This role will support the Operations Manager with a variety of tasks, including:

- Handling telephone calls and addressing customer and client queries
- Managing customer communications via email and letter
- Processing loan applications and managing customer and client payments
- Overseeing various banking processes, including BACS, DD postings, cancellations, and reconciliations
- Liaising with third parties, such as Credit Reference and Fraud Prevention Agencies
- Assisting the Operations Manager in producing meaningful Management Information for key internal and external stakeholders
- Providing administrative support to the Operations Manager as required

The ideal candidate will have:

- A minimum of two years experience in an Operations or Senior Customer Service Administrator role, ideally within a Financial Services or Contact Centre environment
- Strong administration skills
- Excellent written and verbal communication abilities
- A proven track record of service excellence
- Keen attention to detail
- Good PC skills
- Flexibility and adaptability in their approach to work

This is an exciting opportunity for someone looking to advance their career within a growing company. Please email your CV to [email protected] to learn more.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

  • Contract Type


  • Specialism

    Business Support

  • Working pattern

    Full Time

  • Job ref


  • Expiry date

    13 July 2024

Apply now

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