Search Consultancy is currently recruiting a Network Engineer for one of the UK's leading telecoms and cloud-services providers. The Network Engineer will be based in their newly refurbished Manchester offices just on the outskirts of Manchester City Centre.
The Network Engineer will have experience in the following technical areas.
* Extensive experience managing and debugging connectivity solutions provided over DSL/FTTC and Fibre
* Good understanding of BGP,VRFs, HSRP
* Ability to create and support VPNs
* Knowledge of Fortinet firewall products and their configuration and support
* CCNA or CCNP certified or working towards
* DNS and IP
The Network Engineer will act as the main point of contact for customer faults relating to connectivity and provide specialist support to customers across a portfolio of high-end managed connectivity products on the service desk , taking incoming calls, online tickets and emails from managed connectivity solutions customers to include:
* Managed shared and dedicated firewalls (Fortinet)
* Radio / Wireless
The Network Engineer will also provide a specialist, dedicated escalation route for issues experienced by our client's customer base. Offer ad-hoc and formal support across the service desk to ensure that technical skills are shared with colleagues to assist in providing exceptional customer experience to our customers.
This is an exciting opportunity to join a business with a proven track record of training, developing and providing specific career paths for its employees.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.